Integrations

Integration Guides

Setup instructions for each channel, including Instagram, WhatsApp, Facebook, Telegram, website chat, API, required credentials, and runtime behavior.

OAuth 2.0 First

Social channels use provider-hosted consent screens with explicit permission visibility.

Signed Webhook Inputs

Inbound events are validated with platform signatures/secrets before processing.

Workspace Isolation

Credentials and linked accounts remain isolated per workspace integration context.

Available Integrations

Open any guide to connect quickly and validate your setup

API

Available

Server-to-server and custom frontend integration using streaming and history endpoints.

SSE send flowHistory pollingCustomer session model
Open Guide

Website Widget

Available

Embed script for website chat with domain allowlist and message history hydration.

Script installConversation persistenceProduction domain controls
Open Guide

Telegram

Available

BotFather-based setup, webhook activation, and operational guidance for DMs/groups.

Bot setupWebhook configurationSecurity checks
Open Guide

Facebook Pages

Available

Secure Meta OAuth flow for Page messaging with explicit permission coverage.

OAuth scopesPermission modelWebhook verification
Open Guide

Instagram Direct

Available

Instagram business messaging setup with dedicated OAuth scopes and privacy notes.

OAuth setupAccount requirementsMessaging lifecycle
Open Guide

Meta Unified (FB + IG)

Available

One authorization path for Facebook Page and connected Instagram messaging assets.

Unified sync flowShared permissionsOperational validation
Open Guide

WhatsApp Business

Available

WhatsApp Business integration with embedded signup, webhook setup, and unified activity history.

Embedded signupWebhook verificationMessaging lifecycle
Open Guide

Upcoming Integrations

Roadmap channels with full operational documentation as they launch

Twitter/X

Coming soon

Upcoming integration for mentions and customer support workflows.

Planned

Snapchat

Coming soon

Upcoming support for conversational engagement on Snapchat channels.

Planned

TikTok

Coming soon

Upcoming messaging and moderation automation for TikTok interactions.

Planned

Email

Coming soon

Upcoming email-based conversation processing and response automation.

Planned

SMS

Coming soon

Upcoming two-way SMS channel integration with conversation analytics.

Planned

Voice

Coming soon

Upcoming voice-channel automation for inbound customer conversations.

Planned